Frequently asked questions

Using Hugo

Simply indicate the symptoms you are experiencing and Hugo, the virtual homeopathic assistant, will guide you with questions to clarify your condition before proposing a selection of remedies adapted in accordance with the overall approach of homeopathy.
The first step is to ask you to describe your main complaint. You can mention the diagnosis, but the most important thing is to find out what bothers you most in your diagnosis. For example, if you say ‘flu’ or ‘tonsillitis’, that’s good, but what’s more important is how you feel. For example, you can write: ‘I have a sore throat’ or ‘I have a fever and body aches’, or even: ‘I have a cough’.
Our advice? Use simple but complete sentences, our AI can make mistakes if you only respond with a single word.
If the problem concerns a pregnant woman or an infant, mention it, it may be important. The remedies for pregnancy nausea or infant reflux are not necessarily the same as those for gastroenteritis.
The second step consists of asking yourself a series of 10 questions adapted to your problem. The aim is to explore the different facets of your symptoms in order to offer you the most appropriate remedies.
To do this, there is some advice to follow...

  1. If you really don’t know what to answer or if you don’t think the question is relevant, simply answer ‘OK’. -# If you have an answer that you are sure of, give a simple but complete answer. Artificial intelligence often understands a short sentence better than a single word taken out of context. -# Give the answers you are sure of, especially if the answer seems a little strange or particularly strong to you. For example: ‘being thirsty’ during an episode of diarrhoea is quite common but ‘being hungry’ is much less so, so it is a particular symptom that interacts for the selection of remedies and must be specified.
    During the third stage, Hugo will look for and suggest three remedies tailored to your problem and your symptoms. To help you choose, he will present a short summary of each remedy. If none of the three remedies seems to correspond to your situation, it is possible to look at more remedies.

HOMEOCO takes into account the common symptoms treated by homeopathy: fever, cough, cold, digestive problems, stress, sleep problems, muscle pain, etc., but also concomitant symptoms such as thirst, hunger, chills and tremors.

Hugo, the virtual homeopathic assistant, follows the principles of homeopathy: he analyses the nature of the symptoms and the ways in which they worsen or improve, and suggests remedies that correspond to these criteria.